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LUMA Digital / Social media

Social media

Social media in Magdeburg with a clear direction.

Social media should fit your business and remain manageable alongside everyday work. Useful topics often already exist: recurring questions, new offers or a look at how the work is done. We help Magdeburg businesses turn that material into a content plan and posts that fit their brand.

Social media: illustrative example, not a customer project.
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What is Social media?

Social media refers to digital platforms where people and businesses share content and communicate. Our social media management covers planning and creating content for the agreed channels. It connects topics, copy and design with a practical approval and publication process.

How does Social media work in practice?

We start with the questions people have about your business.

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Services, working methods, common concerns and everyday insights can become useful topics. Not every subject needs a new format. Your editorial plan should maintain a clear connection to your offer, rather than simply filling gaps between scheduled publication dates with unrelated material.

Which services are included?

A profile is useful only when you can support it with suitable content.

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We discuss your audience, available material and time for reviews, then agree on the channels to include. Building consistent digital communication does not mean promising a presence on every platform. The right selection should be manageable for your business and relevant to the people you want to reach.

What could a useful post explain?

A business could explain how an enquiry is handled or what to prepare before an appointment.

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These topics come from everyday work and give the audience a concrete reason to read. Whether the idea becomes a short text, a graphic or another format depends on the available material and channel.

  • Topic and content planning
  • Agreed posts and copy
  • Brand-aligned graphics
  • A defined approval process
  • Scope according to your package

Choose topics from everyday work

Social media does not require inventing a completely new story for every post. Recurring questions, the steps of a service and useful preparation can all provide topics. Branding helps establish an appropriate voice. Web design can hold a longer explanation on the website, while SEO connects the question to a relevant page. One post does not need to explain everything at once. It can present a useful part and offer further information where needed. We discuss the knowledge actually available within the business, allowing Social media to reflect its work instead of filling a calendar with interchangeable statements and unrelated occasions.

Choose a format that fits the information

Different information needs different presentation. A short notice may work as text, while a more complex process may benefit from several views. Social media should choose formats around content and available material. Branding connects the applications. Web design can explain further details, and Google Ads can promote an individual offer separately from the editorial plan. We establish the purpose before choosing its presentation, identifying production tasks that might otherwise emerge only during preparation. Social media then remains manageable even when posts do not all look the same or require identical amounts of writing, imagery and review.

Consider the destination of a post

A post can draw attention to a service that needs a fuller explanation afterwards. We therefore consider where its link leads. Web design should provide a clear entry point. SEO content can answer common questions, while Google Ads may use a different destination focused more closely on a particular offer. Those journeys should not be confused accidentally. We establish what someone expects after the post and where that information is available. Social media then connects meaningfully with the wider digital presence, without requiring every piece of content to push immediately for a purchase or a direct enquiry from the reader.

Who is Social media suitable for?

Social media suits businesses that want to explain services, share insights or communicate regularly with an audience. Shared planning is useful when posts have been irregular or visually inconsistent. Suitable topics, usable material and a clear route for reviews and approvals are important foundations.

Which problems can this address?

Irregular posting, missing topics and unclear approvals can make ongoing communication difficult. We review gaps in planning and responsibilities. If suitable material is unavailable, its creation needs discussion rather than simply increasing the planned post count.

What does Social media cost?

Social media support starts at €349 net per month. Channels, post count, formats, copy and graphics are defined by the package. Additional photography, video production and paid campaigns require separate discussion. This connects the price to specific work instead of an unspecified volume of publishing.

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Introduce a local offer clearly

A shop or service business in Magdeburg can develop topics from its actual work: what is offered, which preparation helps and when someone is available. Social media can address those questions individually. Branding maintains a recognisable presence. SEO can support longer website answers, and Google Ads can be planned separately around a defined offer. We do not invent events or testimonials to fill the plan. Current information from the business matters. Social media should extend useful information rather than imply familiarity that has not been established or create an artificial local connection merely by repeating the city’s name.

Work with a small team

Not every business has its own editorial staff. When one person supplies images and another approves copy, planning needs clear routes. Social media can start with a manageable amount of relevant material. Web design should accommodate the information people need afterwards. Branding supplies visual guidance, while SEO can help organise longer explanations. We discuss the involvement that is realistic in everyday work and the tasks that need support. A full publication calendar is less useful when material and approvals are regularly missing. The plan should reflect available resources so the collaboration stays understandable and practical for both sides.

Organise an existing profile

When posts already exist, the first step is to review the material. Which topics still fit the offer, and which details are out of date? Social media does not need to begin by deleting everything. Web design may now explain services that also need a clear introduction on the profile. Branding can add missing guidelines, while Google Ads remains a separate possible task. We use that starting point to establish the next sensible plan. Social media is then assessed through relevant topics, working links and current contact information as well as appearance, keeping attention on the business as it operates today.

How does the Social media project proceed?

  1. Align

    We establish your audience, offer, channels and available material, creating a foundation for the content plan.

  2. Prepare

    We create the agreed content and gather it for your feedback. Responsibilities and approvals are defined in advance.

  3. Develop

    We consider available results and feedback, carrying suitable topics and formats into the next planning cycle.

Where do we offer Social media?

A Magdeburg shop may need different topics from a business that works mainly online. Opening hours, seasonal offers and questions before a visit can be relevant locally. We use information the business actually provides. Adding a place name to every post does not create a meaningful connection to the offer.

How is the price of Social media determined?

Preparing three posts from existing material differs from creating new photography, several formats and content for multiple channels. We define the quantity and type of content in the package. This also clarifies who supplies images, who approves and whether publishing is included. Additional production is discussed beforehand.

How do scope and responsibilities affect the proposal?

A post may start from ready information or need input from within the business. Approvals take time too. We establish when material should arrive and who answers questions so the plan remains practical for both sides.

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Put post count into context

The number of posts explains only part of the work. Social media effort differs when ready information can be adapted and when material must first be created. Branding can supply templates, but filling them remains a task. Web design may require separate destinations. SEO writing on the website is not automatically completed by a short post either. We therefore distinguish quantity, formats and preparation. You can see what the package includes and what involvement to plan. Social media should be priced around specific outputs and responsibilities rather than a general expectation that a large number of publications will somehow cover every task needed.

Plan additional imagery and variations

Cropping an existing image is different from producing new photography or video. We assess available material early. Branding may set requirements for imagery. Google Ads may need separate variations, while SEO content can need a different explanation from a short visual post. Required recording and editing are discussed before production so those tasks remain visible. Social media does not automatically include every possible new shoot simply because a planned post needs an image. The production actually commissioned is named in the proposal and placed in the schedule, making it clear where existing material is enough and where additional work is required.

Treat approvals as part of the work

An editorial plan needs reliable feedback. We establish who confirms factual information and who approves publication. Web design and SEO can involve updates to linked material. Google Ads may be working to different dates or offers at the same time. Those connections should be understood before a post goes live. We agree when material should arrive and how revisions are gathered. Social media then avoids being governed by a collection of scattered messages. You can identify which content still needs an answer and which has approval, without having to reconstruct the complete plan from separate conversations each time a publication date approaches.

Which options are available for Social media?

Social media: options and responsibilities
DecisionDifferences and scope

Organic content or paid campaigns?

Organic posts support ongoing communication on the agreed profiles. Paid campaigns involve separate delivery and their own budget. The choice depends on objectives, content and resources, rather than only the desired reach.

Internal editorial work or external support?

Internal teams know everyday operations and can provide material. External support can handle planning, copy and design. A clear division often works well: the business supplies information and approvals, while commissioned production tasks sit with the agency.

Use a useful topic across touchpoints

A good customer question can help in more than one place. Social media can introduce it briefly, while a website allows a fuller explanation. Web design provides the appropriate presentation there. Branding keeps the language consistent, and Google Ads can create a separate entry point for a specific offer. This does not mean pasting one unchanged text everywhere. We consider what the person needs in each situation. Social media requires different emphasis from a detailed service page. One subject can therefore produce different pieces that complement each other, instead of repeating the same statement across every available format without adding information.

Connect internal knowledge and outside production

Your business knows which questions arise in everyday work. That knowledge is an important starting point. An external provider can develop copy and design but still needs factual feedback from the business. Branding helps review the visual direction. Web design shows which further information already exists, and SEO can support the organisation of longer answers. We divide responsibilities clearly. Social media should neither be pushed back entirely onto your team nor produced without its knowledge of the offer. A useful collaboration draws on that knowledge without inventing operational experience or unsupported customer reactions to make a post appear more personal.

Discuss what results actually mean

A viewed post and a direct enquiry are different signals. We discuss which available information helps evaluate the purpose of the content. Branding may focus on recognition, SEO on answering search questions and Google Ads on a distinct campaign goal. These tasks should not all be judged through one general number. We put feedback and available reports into the context of the published material. Social media then provides clues for future planning. A figure is not automatically a customer count, and one post does not alone determine which subjects are useful for the business over the longer term.

What do you need to start with Social media?

Useful starting material includes your existing profiles, an overview of your offer and examples of previous posts. Tell us which questions customers often ask and which everyday insights you can share. We discuss available imagery, who will provide new information and who approves content. Recurring dates or seasonal offers can inform the plan. If you already use reporting, it can help assess earlier formats. From this information, we develop a workload suited to your business. Publishing volume, reviews and additional production tasks are then recorded clearly so the monthly collaboration remains practical and expectations match the content that can actually be prepared.

What should you consider when choosing Social media support?

Establish how much content will be created for which channels, who provides material and who publishes. Ask about approvals, revisions and additional production costs. A practical content plan is more useful than a promise of a fixed number of new followers or customers.

How do we review the quality of the work?

Recognisable design and clear copy

Posts should look and sound like your brand. We align language, colours, typography and graphics with the existing identity. If those foundations are missing, a branding project can come first. Templates, finished copy and image editing are defined in the scope. New photography or video production requires separate agreement and is not automatically included in every monthly arrangement.

Planning, approvals and publication

An editorial plan turns topics and formats into a practical schedule. We establish who provides material, who approves content and how feedback is gathered. This allows revisions to be considered before publication. The number of posts and responsibility for publishing depend on the commissioned package and are agreed in advance rather than assumed from the entry price.

Connect social media with your website

A post can create interest, while further information needs a suitable destination. We consider what already exists on your website and where a post could usefully lead. Web design, SEO and social media serve different purposes. Connecting them should create understandable journeys without assuming that every individual piece of content must immediately generate a direct enquiry.

Evaluate what matters to your goal

We discuss which available figures help assess your communication. Visibility, interactions and contact actions answer different questions and should be interpreted accordingly. Social media support starts at €349 net per month. Content quantity, formats, channels and further tasks depend on the package; a fixed reach or a particular number of new customers is not guaranteed.

Why choose LUMA Digital for Social media?

Useful topics often already exist within the business: recurring questions, new services or a process worth explaining. We help turn them into readable, recognisable content. At LUMA Digital, the design can connect with the website and branding. You contribute knowledge of your business; production responsibilities are established together.

What is the benefit for your business?

A practical benefit is easier coordination of topics, materials and feedback. Recognisable design and agreed language support consistency. This creates a manageable working process for your business as well as a set of published posts.

How do we document our Social media work?

Documentation is part of the work, not an afterthought. For Social media, we record decisions, checks and sources so you can see what was agreed, what was reviewed and which references support a recommendation — without turning every criterion into a guarantee.

Social media: our review method

Each post needs a clear link between topic, material, approval and objective. Reach and enquiries remain separate observations.

  • Connect each planned post with topic, material, approval and objective.
  • Before publication: review facts, destination links and the agreed format.
  • Associate feedback with the relevant content.
  • Keep reach, reactions and enquiries separate — viewing a post is not a customer count.

Readable information across formats

Published accessibility criteria help us discuss contrast and text resizing as concrete references. They are standards, not measured results or a certification of this website.

  • Contrast: at least 4.5:1 for normal text, 3:1 for large text; exceptions include logotypes.
  • Text resizing to 200% without losing content or function, with the stated exceptions.
  • W3C WAI: Resize Text — reference criterion, not a claim that every project has passed.

Provide sufficient contrast between text and its background.

W3C WAI — WCAG 2.2, Contrast (Minimum)

Sources and related services

External sources support specific decisions. They do not imply endorsement of LUMA Digital. Related services can be scoped separately when they help the project.

Before our first conversation

Questions about Social media.

What does social media marketing cost in Magdeburg?

Our social media support starts at €349 net per month. The exact price depends on channels, content volume, formats and review effort. After a short brief, you receive an individual proposal. Package details are on our pricing page.

Which platform is right for my business?

That depends on your audience and offer. Local service providers, trades and retail often reach customers via Instagram and Facebook; B2B and employer branding more often via LinkedIn; younger audiences via TikTok. We usually start with one or two channels and expand only once they can be supported consistently.

What does social media management include?

Typical elements are topic and editorial planning, content creation, agreed publishing and a clear approval process. Community management and reporting depend on the package. Exactly which services are included is recorded in writing before we start.

Do I also need an advertising budget for social ads?

Not necessarily. Organic content builds recognition and trust. If you want enquiries or applications more quickly, paid ads are often the stronger lever. Agency fees and advertising spend are considered separately; ads are not automatically included in every content package.

Do I need to provide images and videos?

We establish that in the brief. Existing material can be a starting point when it is suitable and you have permission to use it. Additional photo or video production is agreed separately. Copy and graphics depend on the commissioned scope.

How quickly does social media marketing show results?

Early signals such as reach, profile visits or interactions can appear within a few weeks. Stable enquiries usually need continuity over several months. We evaluate within the agreed scope and adjust topics and formats step by step — without guaranteeing a fixed reach or lead volume.

How do you measure social media?

Not only by likes or follower counts. Depending on the goal, reach, profile visits, website clicks, enquiries or applications are more meaningful. We agree in advance which available metrics matter for your business and explain them clearly in reporting.

Is social media worthwhile for small businesses and trades?

Yes, when the content fits the offer and the effort stays manageable day to day. Regional businesses in particular can build trust with work insights, answers to common questions and local topics. Reaching the right audience in Magdeburg and the surrounding area matters more than maximum reach.

Your next step

Tell us about your project.

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